Crazy Pages - GoConnect

Support Services Charges - @ December 1st 2017 excluding VAT.

 

 Service   No Hosted services subs.  
On site support Callout (inc. 0.5 hrs.) £68.50 Includes first 30 Mins
On site support Per hour or part thereof after initial 0.5 hrs. £40.00  
Remote support Connection, plus 0.15 hrs. £29.50  
Remote support Per 15 minutes after initial 15 minutes £8.00  
Tech support - Quick question - Disturbance allowance (telephone only support)* or ** Take call and 5 minutes Free Free
Tech support - Quick question - Disturbance allowance (telephone only support)* per minute after 5 Minutes £1.00 £0.50

* assumes it relates to a service or product NOT supplied by us or out of manufacturers warranty period

** assumes it relates to product or service supplied by us and / or in warranty